All correspondence in respect to Tour packages/ Travel services bookings should be addressed to M/s M and G Holidays Private Limited
Cancellation Policy
In case of cancellation of tour/travel services due to any avoidable/unavoidable reason/s we must be informed in writing. Cancellation charges would be effective from the date we receive letter in writing and cancellation charges would be as follows:
GENERAL CANCELLATION POLICIES
- 60 days to 30 days prior to arrival - 25% of the tour (excluding flight & Visa) cost
- 29 days to 15 days prior to arrival - 50% of the tour (excluding flight & Visa) cost
- 14 days to 07 days prior to arrival - 75% of the tour (excluding flight & Visa) cost
- 06 days & less, prior to arrival or no show - NO REFUND.
Please note that if booking for following period is/are cancelled, due to whatsoever reason, no refund would be made for said cancellation.
OTHER CANCELLATION POLICILES
- In addition to the above, cancellation on Flight fare will be extra based on the Airline policies.
- Visa fees are NON-REFUNDABLE once it is applied
- Nonrefundable entry tickets
- Festival Period Bookings (Festivals like - Diwali, Dussehra, Holi, Pushkar fair etc) are NON-REFUNDABLE
- High Peak Season bookings (from 20th Dec to 15th Jan) are NON-REFUNDABLE
Refund:
In regard to refund of unused / unutilized services (which are paid for and cancelled in advance) the refund amount would be worked out on the basis of cancellation policy as described above and the money would be accordingly refunded to the person who has made the payment to us. Please note that the refund process may take 2 - 4 weeks due to banking procedures and holidays. If the refund is made to the credit card account or to Bank account, the bank charges would be debited from the refund amount.